Last updated: August 2026
These General Terms and Conditions (hereinafter "Terms") apply to all contracts for technical candidate assessment services (Recruiting as a Service) between
IT Titans Software GmbH, Am Emsdeich 48, 26789 Leer, Germany, registered in the commercial register under HRB 206604, represented by its managing director Rene Koch (hereinafter "Provider"),
and the respective client. The Provider's services are directed exclusively at entrepreneurs within the meaning of § 14 of the German Civil Code (BGB), legal entities under public law, and special funds under public law (hereinafter "Client"). Contracts with consumers (§ 13 BGB) are excluded.
Deviating, conflicting or supplementary terms of the Client do not become part of the contract unless the Provider has expressly agreed to their validity in text form. The version of these Terms valid at the time of contract formation applies.
The Provider delivers services to assess the professional suitability of IT applicants (hereinafter "Candidates"). As agreed, this includes in particular: (a) analysis of CVs and application documents (CV assessment), and (b) structured technical screening interviews (tech interviews). For each service, the Provider delivers a clear written professional assessment.
The assessments are carried out by experienced developers. For this purpose the Provider engages both its own staff and carefully selected external experts who have previously been bound to confidentiality.
The Provider owes the professional performance of the service in accordance with recognised technical standards (service contract), but does not owe any particular outcome — in particular neither the conclusion of an employment relationship nor the correctness of a later hiring decision. The Provider is not a recruitment agency and does not make hiring decisions; these remain solely with the Client.
The exact scope of services is governed by the applicable service catalogue and the parameters agreed in each individual order.
Using the Provider's online platform requires the registration of a user account. The Client must provide the information requested during registration completely and truthfully and keep it up to date.
Access credentials must be kept confidential and protected from access by third parties. The Client is responsible for all activities carried out via its account and must inform the Provider without undue delay as soon as there are indications of misuse.
There is no claim to uninterrupted availability of the platform. Maintenance windows, technical interruptions and disruptions remain reserved.
The presentation of services on the website and platform does not constitute a binding offer. Enquiries submitted via the contact form are non-binding.
A contract for an individual service is formed where (a) the Client places a binding order for a service via the platform and the Provider accepts the order or begins performing the service, (b) the Client accepts an offer from the Provider in text form (including email), or (c) the Provider confirms a Client request in text form.
The fixed prices valid at the time of the order according to the Provider's price list, or the individually agreed prices, apply. By way of example: CV assessment €20 per candidate, technical interview €200 per interview; from a purchase of 10 units of the respective service, a volume discount of 20% is granted. For larger or recurring needs, the Provider prepares an individual quote on request. There is no subscription or monthly flat fee.
All prices are net and exclusive of statutory value-added tax. The Provider is entitled to change its prices with effect for future orders; for orders already placed, the price agreed at the time of the order applies.
The Client may top up its user account with credit. Top-ups are made as advance payment. When a service is ordered, the corresponding fee is deducted from the available credit. If the credit is insufficient for an order, the service is only performed after sufficient top-up.
Credit does not bear interest. It is valid for an unlimited period and does not expire.
Payout or refund of credit already topped up is excluded; credit may be used solely to pay for the Provider's services. Mandatory statutory refund claims remain unaffected. The credit is neither e-money nor legal tender and is not transferable to third parties.
Where payment is not made by credit, the Provider's invoices are due for payment within 14 days of the invoice date without deduction.
If the Client defaults on payment, the Provider is entitled to charge default interest in accordance with statutory provisions (§§ 286, 288 BGB). The assertion of further default damage remains reserved. The Provider is entitled to withhold outstanding services until due claims have been settled in full.
The Client provides the Provider with the documents and information required for the assessment completely, correctly and in good time.
If the Client transmits personal data of candidates, it ensures that an appropriate legal basis (e.g. the candidate's consent) exists; in this respect it is the controller under data protection law.
Delays due to incomplete or late cooperation are not to the Provider's detriment; agreed deadlines are extended accordingly.
Delivery times are agreed in each individual order. Where no explicit deadline has been agreed, the Provider delivers the service within a reasonable period, generally within five business days of receiving all documentation required for the assessment. Stated delivery times are non-binding approximate figures unless a binding date has been expressly agreed.
The Provider performs the services with the care of a competent service provider in accordance with recognised technical standards. The professional assessments are based on expert judgement and constitute recommendations; they do not replace the Client's own examination and decision. No guarantee is given for the occurrence of a particular outcome or for a candidate's suitability in a later employment relationship.
If the Provider does not perform a service in accordance with the contract, it will, upon the Client's complaint, remedy or re-perform it within a reasonable period.
The Provider is liable without limitation for damages arising from injury to life, limb or health, and for damages based on an intentional or grossly negligent breach of duty by the Provider, its legal representatives or vicarious agents.
In the event of a slightly negligent breach of essential contractual obligations (cardinal obligations), the Provider's liability is limited to the foreseeable, contract-typical damage at the time of contract formation. Essential contractual obligations are those whose fulfilment makes the proper performance of the contract possible in the first place and on whose compliance the Client may regularly rely. Otherwise, liability for slightly negligent breaches of duty is excluded.
Liability under the German Product Liability Act (Produkthaftungsgesetz) remains unaffected.
The parties undertake to keep confidential all confidential information of the other party obtained in the course of the cooperation and to use it exclusively for the purposes of performing the contract.
The Provider may involve external experts in the performance of the services, provided they have previously been bound to corresponding confidentiality. The confidentiality obligation continues for a period of three years after the end of the contractual relationship. Statutory disclosure obligations remain unaffected.
Personal data is processed in accordance with our Privacy Policy. Insofar as the Provider processes personal data on behalf of the Client, the parties additionally conclude a Data Processing Agreement (DPA) under Art. 28 GDPR. The Client is responsible for the lawfulness of transmitting candidate data to the Provider.
Individual orders end upon complete performance of the respective ordered service.
The continuing obligation concerning use of the platform and the user account is concluded for an indefinite period and may be terminated by either party at any time with 14 days' notice in text form. The right to extraordinary termination for good cause remains unaffected.
Orders already placed on a binding basis are not affected by termination of the account relationship and will still be completed. Unused credit is not refunded in accordance with § 6.
The Provider reserves the right to amend these Terms with effect for the future, insofar as this is necessary to adapt to changed legal or factual circumstances and the Client is not thereby unreasonably disadvantaged. Amendments are communicated to the Client in text form. If the Client does not object within six weeks of receiving the notification, the amended terms are deemed accepted; the Provider will specifically point out this consequence in the notification.
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for all disputes arising from or in connection with this contract is — where the Client is a merchant, a legal entity under public law or a special fund under public law — the registered office of the Provider in Leer.
Amendments and additions to the contract require text form; this also applies to the waiver of the text-form requirement. Should individual provisions of these Terms be or become wholly or partially invalid, the validity of the remaining provisions remains unaffected.
IT Titans Software GmbH · Am Emsdeich 48 · 26789 Leer · Germany